Process

ERI’s collection process is based on experience and a thorough understanding of deceased collections. It is defined by four basic tasks:

1. Understand Client Requirements and Expectations
2. Build Client Specific Collection Strategies
3. Leverage Collection Tools
4. Monitor Performance and Re-evaluate

At the core of our collection process is a multi-front strategy that includes an array of proven recovery techniques to include: synchronized dunning letter campaigns, personal telephone contact, countrywide estate searches and the filing of estate claims. The coordinated use of these techniques results in a collection synergy that has made ERI a leader in the deceased debt arena.