Technology

At the core of a successful collection strategy is enabling technology. From its beginning, ERI has valued a strong technology foundation. Starting with proprietary collection software, we have continued our development with the introduction of many leading edge technologies. Today, ERI benefits from some of the most innovative leaders in software and hardware development among Fortune 500 companies.

Our computing systems are supported by a robust network that is continuously measured and monitored for fail-safe operations and redundancy. Our Data Center is protected by state of the art firewall technologies, intrusion prevention and testing and advanced physical security technologies that protect against unauthorized access or environmental hazards.

ERI has invested in custom software, enabling us to locate debtors, manage call centers, and run other mission-critical applications. ERI’s data center anchors our secure computing environment, ensuring the integrity and privacy of its data and communications. Our technology investments are based on a simple premise: to help maximize collections in a manner that is accurate, fair and timely.

As an industry leader with more than 24 years experience, ERI has developed a variety of "best practices" that allows it to effectively locate, analyze and manage accounts.